JI Hope is a family-owned business operating right here in Central Florida.

FREQUENCY ASKED QUESTIONS

  • JI hope requires a minimum of 12 pieces per screen design and 48 pieces for four-color process.

  • Turnaround time is 7-10 business days once the artwork is approved.

  • Yes.  If you need your products before a specific date just let us know and we’ll work with you on your RUSH order.

  • We sure can. We have professional graphic T-shirt designers. Contact us with what you would like to see changed. We’ll make any changes you need and send you a proof. Just let us know what you need.

  • Do not worry! Our professional graphic designer can bring any idea to life. Simply email us your sketch, drawing, or a detailed description of what you envision and let our designers work with you. Artwork charge is $50.00 per hour.

  • E-mail us a list of the names and numbers you need. We’ll get back to you with a proof of your shirts with the design.

  • Unfortunately once your shirts are printed we cannot exchange them for a different size. If you are unsure of what size you need, let us know. We can send you some blank samples to check sizing before we print them.

  • Full payment is due before order is put into production.

  • Yes, by us and by you. Because you approve each step of the process, your job is completed exactly the way you want it. If we make a mistake on any proof we’ll be sure to correct it.

  • On all new orders we will be sending you an art proof for your review. This proof will state the size, pantone colors and overall location of your print job. Please make sure to look over the proof carefully as once it is approved we will be printing exactly that. We kindly ask you to email us your approval for the art work. If we do not receive your art approval we cannot proceed with your job.

  • Yes, as long as the design is the same and printed on the same location on each shirt.

  • Yes. You can mix and match shirt styles for the same order (for example, short sleeves, long sleeves, and tank tops all with the same design).

  • Because of the set up cost for the screens, film, emulsion, and reclaiming the screen.

  • Yes, dark colored shirts require a white under base which counts as an extra color.

  • Yes. We will email you a layout of your design on a digital t-shirt flat for your approval before we go into production.

  • Our standard print size is 12in wide X 16in high.

  • We use UPS for ground shipments. If you have an account with Federal Express or UPS, we are happy to use any of their shipping options. For large shipments we can utilize a trucking company to save freight costs. Please inquire.

  • We accept personal and business checks, Visa, MasterCard, Discover and American Express. We also accept purchase orders from educational institutions and public agencies.

ASK YOUR QUESTION